The rapid shift towards the use of artificial intelligence (AI), digitalisation and a green economy is expected to impact nearly three million workers in Malaysia over the next three to five years.
However, this impact does not necessarily mean job losses, but rather major changes to roles, skills and ways of working.
According to the AI, Digitalisation and Green Economy Impact Study by Talent Corporation Malaysia Berhad (TalentCorp), approximately 685,000 workers were identified as facing high levels of disruption across 18 key sectors, involving over 5.6 million workers in total.
Among the most affected jobs are administrative support, customer service, production operators, editorial content as well as logistics and warehouse workers, following increased automation, the use of robotics and generative AI.
At the same time, the study also highlights new opportunities in the job market, particularly in the fields of data analytics, AI engineering, green technology and digital health.
Demand is also expected to increase for roles such as Electric Vehicle (EV) Technicians, Sustainability Specialists, AI Architects and automation specialists in the logistics and transportation sectors.
TalentCorp Group CEO Edward Ling stressed the urgent need for large-scale upskilling and reskilling, especially for workers in high-risk sectors.
Through the national platform MyMahir, industry-based training is implemented with a train-and-place approach that has been proven to increase the marketability of participants, including offering starting salaries between RM3,000 and RM6,000.
This study is an important guide in strengthening the country's talent strategy so that the Malaysian workforce remains relevant, competitive and prepared for the increasingly technology-driven economic landscape of the future.